State Farm® Insurance Agent Vanessa Brown

"I had a great experience working with Kylie Carico. She helped me with adding my teenager to our auto insurance and also assisted with switching our homeowners policy. Kylie was incredibly thorough. Our email chain was extensive, and she made sure to walk me through every step with patience and clarity. She answered all of my questions, made sure I understood my options, and found us great coverage. I truly appreciated her professionalism, responsiveness, and attention to detail. If you’re looking for someone who genuinely cares and takes the time to get things right, I highly recommend reaching out to Kylie!"

"We just transferred insurance to TN and this office is amazing. We worked with Kylie and she was so helpful and welcoming. All of our needs were met and she was so patient as this process took multiple calls. We even heard directly from the broker, Vanessa, and she too was so helpful and welcoming. This is the agency to use in Knoxville!!"

"Vanessa and her team are just fantastic. While shopping for a new agent we contacted Vanessa’s office and the response and efficiency the office provided was just amazing. You can tell Vanessa values building a personal relationship with the people she helps. I feel better knowing if something happens I can call Vanessa or someone in her office and I will get a live person. My wife and I left our meeting with Vanessa knowing our insurance needs and family atr covered. If we can ever recommend Vanessa and her team to potential new clients we certainly will."

"Hi, I went into State Farm looking for help regarding some mail I received. The help I received was tremendous a young lady by the name of Kylie helped me out of the Farragut location. Kylie went above and be young to help me get the situation resolved. She was calling other agents from out of town and talking to them. Some calls were the automated where you have to say a number or tap it on your phone. We all have been in that situation like Kylie. You are one of a kind she never rushed me out of the office or brushed me off saying you can call when you get home. Kylie you are outstanding at your job what a beautiful person you are. Keep doing what you are doing going above your job to help others you are EXCELLENT, Magnificent, Superb you are world class Kylie. We need more of Kylies in the world. Kylie your clients should be delighted to have you as their broker you are sunny and joyful to be around. I was overjoyed with your help Kylie you are the best. I got to speak to a few of the other workers in the building all of whom were very nice and friendly. thank You, Kylie, for your exquisite work and beautiful personality. Like the phrase say: LIKE A GOOD NEIGHBOR KYLIE IS THERE. There are five stars but Kylie you deserve many, many more. Thank You again for your help."

"Nice patient just all around great people"

"I have been a customer for 25 years and appreciate the good service provided by the office."

"In my 60+ years, these are the most helpful people I have ever done buisness with. Not only did they save me money, they help with every detail. One word. SMOOTH ! Thank You very Much!"

"I was in a real bind because another major carrier did not deliver. Vanessa, Kylie and Cindy were amazing!!!!"

"Excellent"

"Vanessa is friendly and knowledgeable. I’ve used them for my business and person insurance for years with no trouble whatsoever. Highly recommend. 10 of 10 for sure!"

"I have had several conversations with the office. They have been very helpful, courteous and professional. I would highly recommend this agency!!"

"Vanessa, Jamie, Kylie, and the staff are fantastic State Farm agents and truly go the extra mile to deliver amazing service. They tirelessly advocated for me when corporate tried to deny payment on a home owners claim but they got that claim paid out, in full, during the holiday period. If you are looking for an agent that aggressively works on your behalf, go talk to Vanessa and her team today!"

"Very helpful and knowledgeable!"

"I have been doing business with Vanessa Brown and her State Farm Insurance agency for 20 years. She and her team are always friendly and responsive to my needs and request. If you’re looking for a great agent I would highly recommend them!"

"Very helpful on informing you for your policies."

"Vanessa’s team was very helpful with a claim that was taking a little longer than expected. They took over and made inquiries for me so that I did not have to. The extra help was much appreciated!"

"Very pleasant and willing to explain every question that I had"

"Vanessa and her team are very helpful. I've been with Vanessa since my son was 3 yrs old & now his 18. I don't think I will find any other insurance agent other than Vanessa. Highly recommended!"

"Kayla is great. Followed up as planned . Answered all questions. Don’t lose her ."

"We had known for a while that we were under insured and were frustrated with not having an agent, that we knew of, assigned to us anymore. So there was no one checking on us and advising us anymore like they did 20 years ago. Vanessa Brown and her team- Kylie , Jamie and Kayla brought us into the office and discussed with us what we had and what we really needed and what they could do for us. They were friendly, informative and made us feel like family to their office. We made the jump and feel at ease with what we now have covering our home and automobiles. We actually now have more coverage and they saved us money! I don’t know why we waited so long to do this; but I am thrilled we did. I now feel like I have a name and a face ( actually several names and faces) that I can call on for any questions or concerns. I can phone their office and talk to someone local, that I know, and be assured they will take care of me and my family. My mother even switched to them for her car and saved over 1500.00 a year and has more coverage than she did. It is definitely worth giving them a call and getting a quote. I am so glad that we did!"

"Everyone in the office is very nice Kayla went above and beyond her typical job and very attentive to the insurance coverages I needed. Vanessa was hands on the transition I made with my insurances. They are a good neighbor."

"Kiley is the ultimate customer service person, state farm is blessed to have here there working with their customers, she went the extra 10 miles for me to get my claim settled, if i owned a busness, i would steal her for my busness"

"Vanessa Brown - State Farm did an awesome job in assisting me with procuring renters insurance for my daughter. I needed a quick turn around with getting this handled, and Kayla Whittenburg did an exceptional job in walking me through the process and providing the necessary documentation. Kayla provided superior customer service, and continued to confirm for me why I use State Farm for all of my insurance needs. Thank you Vanessa Brown - State Farm and Kayla!!!"

"Vanessa was super pleasant and easy to talk to. She listened to my concerns and answered every question I had quickly and succinctly. I’d recommend Vanessa Brown if you’re looking for insurance!"

"Vanessa Brown and her representative are a pleasure to work with. For all the years Vanessa and her team has worked with me, they have been very helpful, courteous, professional, knowledgeable and supportive. I’ve always felt that they are looking out for my best, by making sure I have the right coverage for my home and vehicle, and making sure I have the best rates. What makes them stand out even more is the personal aspect. They greet you by name and you can hear the smile in their voices. That is what I call great customer relations and service. I would recommend this team to anyone looking for an insurance representative here in Knoxville."