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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Misosky

May 10, 2024

5  out of  5 rating by Lisa Misosky
"We’ve been with Vanessa for close to 20 years. Continued excellence in service and caring! Honestly, the absolute BEST experience overall with any insurance agency. Needs and questions met quickly and with compassion. A+++! Thank you all!"
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Lois Luthenauer

April 11, 2024

5  out of  5 rating by Lois Luthenauer
"Ten star office, if it would let me. Vanessa's office was great during the sale of our home and purchase of a new house. Oh, and did I mention this was right after I married! Vanessa helped us organize all the insurance, combine households, and reviewed our life insurance and made sure everything was in order. I've been with Vanessa's office for more than fifteen years, and a lifelong State Farm customer. I highly recommend Vanessa Brown and State Farm."
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Joseph Thrift

April 4, 2024

5  out of  5 rating by Joseph Thrift
"Very friendly staff. Jamie was patient and explained the benefits of different kinds of Life insurance to me. I would recommend them to anyone needing quotes or guidance with insurance"
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Kendra Martin

April 4, 2024

5  out of  5 rating by Kendra Martin
"Called in for renters insurance, 1st spoke with Angela who was very polite and assisted with getting me connected with Kayla. Kayla was very outgoing and helpful and helped me correctly go through the process of adding my landlord to my plan. Kayla even went beyond and made an outbound call to my landlord to make sure everything was correctly input! Great service !!"
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John Shaw

February 8, 2024

5  out of  5 rating by John Shaw
"Punctual; knowledgeable; thorough; very good service."
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Brad Nance

January 11, 2024

5  out of  5 rating by Brad Nance
"Vanessa is the best! She has taken care of my family for 18 years."
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Melody J Johnson

January 8, 2024

5  out of  5 rating by Melody J Johnson
"We came to Vanessa Brown from a S.F. agent that we had no confidence in their skills. We are thankful for Vanessa and team who seem to be on top of their game. They are friendly and know how to use the technology that State Farm provides."
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Mitchell Gregory

January 4, 2024

5  out of  5 rating by Mitchell Gregory
"Everyone is very knowledgeable and helpful!"
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Tamara VanDervort

November 2, 2023

5  out of  5 rating by Tamara VanDervort
"I have been with Vanessa Brown for 20 years or so and it has honestly never crossed my mind to go elsewhere. She is so very easy to talk to, it feels like talking to family. Very knowledgeable and thorough with any questions you might have. And in the event of unfortunate life events, I was so appreciative of her help and support. The office staff is great also, very attentive and friendly. You really can't go wrong in choosing Vanessa Brown State Farm."
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Marlene Sumner

October 3, 2023

5  out of  5 rating by Marlene Sumner
"Great service and premiums for vehicles and houses. I have been a customer for many years. Great customer service experience especially with Jamie. Highly recommend Vanessa Brown State Farm for all your insurance services."
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Keith Kors

September 21, 2023

5  out of  5 rating by Keith Kors
"Vanessa is friendly and knowledgeable. I’ve used them for my business and person insurance for years with no trouble whatsoever. Highly recommend. 10 of 10 for sure!"
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Jenita Stanfield

July 13, 2023

5  out of  5 rating by Jenita Stanfield
"I give them 10 across the board. Very friendly and professional and helped in my time of need."
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bassamba sao

July 11, 2023

5  out of  5 rating by bassamba sao
"The intersection of Compétence and caring can never go wrong. I am proud of Vanessa Brown And her entire team."
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Steven Lanas

May 17, 2023

5  out of  5 rating by Steven Lanas
"I found the office information on google, vanessa was very helpful and knowledgeable About car insurance and home insurance, Answered all my questions and was able To save me on both house and car insurance, I definitely recommend anyone that has home or auto insurance with another company to call Vanessa with State Farm. It takes less than five minutes well worth it thank you state farm."
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Haley Howze

May 10, 2023

5  out of  5 rating by Haley Howze
"Vanessa and her employees have been an absolute joy to work with. I look forward to every interaction and she always leaves a smile on my face."
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Shirley Searl

May 3, 2023

5  out of  5 rating by Shirley Searl
"I’ve been buying insurance for MANY years and at my daughters referral, who has been with her for 20+ years, I dropped in Vanessas office with my current coverage info, no appointment, she spent lots of time with me going over my info, comparing policies, the positive and negatives of each detaling everything in understandable language. In the end she got my business and will going forward. I cannot tell you how professional and knowledgeable she was, I learned so much from her. The icing on the cake…..she saved me $400 a year!!!! NEVER have I had such a positive day buying insurance, I must say it was the time and professionalism that did it. Thank you Vanessa Brown."
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March 14, 2023

5  out of  5 rating by DREW BURTON
"Vanessa & her team are available to help with any questions or concerns that I might have. They also watch my policy & let me know if I want to change something to save me money or if they think changing my policy could benefit me. I recommend them to everyone!"
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February 8, 2023

5  out of  5 rating by Ana
"Vanessa is always friendly and considerate of my time and my needs. She takes the time to discuss the best options for me and takes her time to get everything done. I never feel rushed or pressured to make a decision when I’m in her office. I always leave knowing I’ve made the best decision for all my insurance needs. Vanessa and her team are the best!"
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Kevin Ludwig

January 18, 2023

5  out of  5 rating by Kevin Ludwig
"She answered right away and got me a great quote. She was easy to work with, walked me through everything I needed, and the quote was affordable. I was amazed by there service."
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Debbie Gray

December 14, 2022

5  out of  5 rating by Debbie Gray
"Excellent resolution for the accident."
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gaye paul

November 30, 2022

5  out of  5 rating by gaye paul
"They are great and very helpful"
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R5 Cruz

November 30, 2022

5  out of  5 rating by R5 Cruz
"Love this office, Jamie, Cati, and Vanessa are so helpful!"
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Phil Trewhitt

November 17, 2022

5  out of  5 rating by Phil Trewhitt
"Vanessa operates her agency at the highest standards. Her review of every need is detailed, comprehensive and customer focused. She and her team are always helpful and when they don’t have an immediate answer, the determine the facts and get back to me timely."
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November 16, 2022

5  out of  5 rating by S
"Excelent service! Always there when i call and have been WONDERFUL during the purchase of our new home inbthe area of providing us with needed quotes etc. HIGHLY HIGHLY HIGHLY RECOMMEND!"
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Nick Chancey

November 3, 2022

5  out of  5 rating by Nick Chancey
"I have been a customer for a while now. I love the friendly fast service they provide. They make you feel part of the family."