State Farm® Insurance Agent Vanessa Brown

"I have been a customer for 25 years and appreciate the good service provided by the office."

"I was in a real bind because another major carrier did not deliver. Vanessa, Kylie and Cindy were amazing!!!!"

"Excellent"

"Vanessa is friendly and knowledgeable. I’ve used them for my business and person insurance for years with no trouble whatsoever. Highly recommend. 10 of 10 for sure!"

"I have had several conversations with the office. They have been very helpful, courteous and professional. I would highly recommend this agency!!"

"Vanessa, Jamie, Kylie, and the staff are fantastic State Farm agents and truly go the extra mile to deliver amazing service. They tirelessly advocated for me when corporate tried to deny payment on a home owners claim but they got that claim paid out, in full, during the holiday period. If you are looking for an agent that aggressively works on your behalf, go talk to Vanessa and her team today!"

"Very helpful and knowledgeable!"

"I have been doing business with Vanessa Brown and her State Farm Insurance agency for 20 years. She and her team are always friendly and responsive to my needs and request. If you’re looking for a great agent I would highly recommend them!"

"Very helpful on informing you for your policies."

"Vanessa’s team was very helpful with a claim that was taking a little longer than expected. They took over and made inquiries for me so that I did not have to. The extra help was much appreciated!"

"Very pleasant and willing to explain every question that I had"

"Vanessa and her team are very helpful. I've been with Vanessa since my son was 3 yrs old & now his 18. I don't think I will find any other insurance agent other than Vanessa. Highly recommended!"

"Kayla is great. Followed up as planned . Answered all questions. Don’t lose her ."

"We had known for a while that we were under insured and were frustrated with not having an agent, that we knew of, assigned to us anymore. So there was no one checking on us and advising us anymore like they did 20 years ago. Vanessa Brown and her team- Kylie , Jamie and Kayla brought us into the office and discussed with us what we had and what we really needed and what they could do for us. They were friendly, informative and made us feel like family to their office. We made the jump and feel at ease with what we now have covering our home and automobiles. We actually now have more coverage and they saved us money! I don’t know why we waited so long to do this; but I am thrilled we did. I now feel like I have a name and a face ( actually several names and faces) that I can call on for any questions or concerns. I can phone their office and talk to someone local, that I know, and be assured they will take care of me and my family. My mother even switched to them for her car and saved over 1500.00 a year and has more coverage than she did. It is definitely worth giving them a call and getting a quote. I am so glad that we did!"

"Everyone in the office is very nice Kayla went above and beyond her typical job and very attentive to the insurance coverages I needed. Vanessa was hands on the transition I made with my insurances. They are a good neighbor."

"Kiley is the ultimate customer service person, state farm is blessed to have here there working with their customers, she went the extra 10 miles for me to get my claim settled, if i owned a busness, i would steal her for my busness"

"Vanessa Brown - State Farm did an awesome job in assisting me with procuring renters insurance for my daughter. I needed a quick turn around with getting this handled, and Kayla Whittenburg did an exceptional job in walking me through the process and providing the necessary documentation. Kayla provided superior customer service, and continued to confirm for me why I use State Farm for all of my insurance needs. Thank you Vanessa Brown - State Farm and Kayla!!!"

"Vanessa was super pleasant and easy to talk to. She listened to my concerns and answered every question I had quickly and succinctly. I’d recommend Vanessa Brown if you’re looking for insurance!"

"Vanessa Brown and her representative are a pleasure to work with. For all the years Vanessa and her team has worked with me, they have been very helpful, courteous, professional, knowledgeable and supportive. I’ve always felt that they are looking out for my best, by making sure I have the right coverage for my home and vehicle, and making sure I have the best rates. What makes them stand out even more is the personal aspect. They greet you by name and you can hear the smile in their voices. That is what I call great customer relations and service. I would recommend this team to anyone looking for an insurance representative here in Knoxville."

"State farm is always been there for me and Vanessa has already done more than she should have to help me get things accomplished with my problems with my car I'm so glad to have them on my side."

"I have had the privilege of doing business with Vanessa and her staff for at least 15 years. And had 4 or 5 claims in that time the Professionalism.and speed in which they handled things has always impressed me and my family. Her staff is as friendly as if you where Dealing with an old friend. I can Honestly say when it comes to Vanessa brown's State Farm.they truly are like a good Neighbor as well as always being there for me"

"We’ve been with Vanessa for close to 20 years. Continued excellence in service and caring! Honestly, the absolute BEST experience overall with any insurance agency. Needs and questions met quickly and with compassion. A+++! Thank you all!"

"Ten star office, if it would let me. Vanessa's office was great during the sale of our home and purchase of a new house. Oh, and did I mention this was right after I married! Vanessa helped us organize all the insurance, combine households, and reviewed our life insurance and made sure everything was in order. I've been with Vanessa's office for more than fifteen years, and a lifelong State Farm customer. I highly recommend Vanessa Brown and State Farm."

"Very friendly staff. Jamie was patient and explained the benefits of different kinds of Life insurance to me. I would recommend them to anyone needing quotes or guidance with insurance"

"Called in for renters insurance, 1st spoke with Angela who was very polite and assisted with getting me connected with Kayla. Kayla was very outgoing and helpful and helped me correctly go through the process of adding my landlord to my plan. Kayla even went beyond and made an outbound call to my landlord to make sure everything was correctly input! Great service !!"