State Farm® Insurance Agent Vanessa Brown

"Vanessa Brown - State Farm did an awesome job in assisting me with procuring renters insurance for my daughter. I needed a quick turn around with getting this handled, and Kayla Whittenburg did an exceptional job in walking me through the process and providing the necessary documentation. Kayla provided superior customer service, and continued to confirm for me why I use State Farm for all of my insurance needs. Thank you Vanessa Brown - State Farm and Kayla!!!"

"Vanessa was super pleasant and easy to talk to. She listened to my concerns and answered every question I had quickly and succinctly. I’d recommend Vanessa Brown if you’re looking for insurance!"

"Vanessa Brown and her representative are a pleasure to work with. For all the years Vanessa and her team has worked with me, they have been very helpful, courteous, professional, knowledgeable and supportive. I’ve always felt that they are looking out for my best, by making sure I have the right coverage for my home and vehicle, and making sure I have the best rates. What makes them stand out even more is the personal aspect. They greet you by name and you can hear the smile in their voices. That is what I call great customer relations and service. I would recommend this team to anyone looking for an insurance representative here in Knoxville."

"State farm is always been there for me and Vanessa has already done more than she should have to help me get things accomplished with my problems with my car I'm so glad to have them on my side."

"I have had the privilege of doing business with Vanessa and her staff for at least 15 years. And had 4 or 5 claims in that time the Professionalism.and speed in which they handled things has always impressed me and my family. Her staff is as friendly as if you where Dealing with an old friend. I can Honestly say when it comes to Vanessa brown's State Farm.they truly are like a good Neighbor as well as always being there for me"

"We’ve been with Vanessa for close to 20 years. Continued excellence in service and caring! Honestly, the absolute BEST experience overall with any insurance agency. Needs and questions met quickly and with compassion. A+++! Thank you all!"

"Ten star office, if it would let me. Vanessa's office was great during the sale of our home and purchase of a new house. Oh, and did I mention this was right after I married! Vanessa helped us organize all the insurance, combine households, and reviewed our life insurance and made sure everything was in order. I've been with Vanessa's office for more than fifteen years, and a lifelong State Farm customer. I highly recommend Vanessa Brown and State Farm."

"Very friendly staff. Jamie was patient and explained the benefits of different kinds of Life insurance to me. I would recommend them to anyone needing quotes or guidance with insurance"

"Called in for renters insurance, 1st spoke with Angela who was very polite and assisted with getting me connected with Kayla. Kayla was very outgoing and helpful and helped me correctly go through the process of adding my landlord to my plan. Kayla even went beyond and made an outbound call to my landlord to make sure everything was correctly input! Great service !!"

"Punctual; knowledgeable; thorough; very good service."

"Vanessa is the best! She has taken care of my family for 18 years."

"We came to Vanessa Brown from a S.F. agent that we had no confidence in their skills. We are thankful for Vanessa and team who seem to be on top of their game. They are friendly and know how to use the technology that State Farm provides."

"Everyone is very knowledgeable and helpful!"

"I have been with Vanessa Brown for 20 years or so and it has honestly never crossed my mind to go elsewhere. She is so very easy to talk to, it feels like talking to family. Very knowledgeable and thorough with any questions you might have. And in the event of unfortunate life events, I was so appreciative of her help and support. The office staff is great also, very attentive and friendly. You really can't go wrong in choosing Vanessa Brown State Farm."

"Great service and premiums for vehicles and houses. I have been a customer for many years. Great customer service experience especially with Jamie. Highly recommend Vanessa Brown State Farm for all your insurance services."

"Vanessa is friendly and knowledgeable. I’ve used them for my business and person insurance for years with no trouble whatsoever. Highly recommend. 10 of 10 for sure!"

"I give them 10 across the board. Very friendly and professional and helped in my time of need."

"The intersection of Compétence and caring can never go wrong. I am proud of Vanessa Brown And her entire team."

"I found the office information on google, vanessa was very helpful and knowledgeable About car insurance and home insurance, Answered all my questions and was able To save me on both house and car insurance, I definitely recommend anyone that has home or auto insurance with another company to call Vanessa with State Farm. It takes less than five minutes well worth it thank you state farm."

"Vanessa and her employees have been an absolute joy to work with. I look forward to every interaction and she always leaves a smile on my face."

"I’ve been buying insurance for MANY years and at my daughters referral, who has been with her for 20+ years, I dropped in Vanessas office with my current coverage info, no appointment, she spent lots of time with me going over my info, comparing policies, the positive and negatives of each detaling everything in understandable language. In the end she got my business and will going forward. I cannot tell you how professional and knowledgeable she was, I learned so much from her. The icing on the cake…..she saved me $400 a year!!!! NEVER have I had such a positive day buying insurance, I must say it was the time and professionalism that did it. Thank you Vanessa Brown."

"Vanessa & her team are available to help with any questions or concerns that I might have. They also watch my policy & let me know if I want to change something to save me money or if they think changing my policy could benefit me. I recommend them to everyone!"

"Vanessa is always friendly and considerate of my time and my needs. She takes the time to discuss the best options for me and takes her time to get everything done. I never feel rushed or pressured to make a decision when I’m in her office. I always leave knowing I’ve made the best decision for all my insurance needs. Vanessa and her team are the best!"

"She answered right away and got me a great quote. She was easy to work with, walked me through everything I needed, and the quote was affordable. I was amazed by there service."

"Excellent resolution for the accident."