Customer Service Representative - State Farm Agent Team Member
Full Time in Knoxville, TN
Replies within 24 hours
Benefits
- 401(k) matching
- Bonus based on performance
- Paid time off
- Training & development
ROLE DESCRIPTION
WE ARE GROWING! As an Account Representative with Vanessa Brown State Farm Agency, you will provide exceptional customer experiences & help protect clients by providing the appropriate insurance products for their situation. Your attention to detail, customer service skills, and desire to help people make you a fit.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Provide advice, quotes & process applications.
QUALIFICATIONS
- Excellent communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous superb customer service experience.
- Coachable & quick learner.
- Must love dogs - we have office dogs!
Compensation $45,000.00 - $75,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none